Purchases sent to addresses outside the United States may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process. If a shipment is abandoned or you refuse a shipment due to the local taxes or duties not being paid, Sensorex will not issue you a refund for your order. Orders can be delayed due to verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates. Orders may be delivered in separate shipments.
Orders will ship within 1 business day of when the completed order is received and payment is processed, unless noted at the time order is placed or if you receive an email notice that an item in your order has been delayed. If a part is configurable via our web store, some versions (i.e. connector types, ATC types) may not be available for rapid shipping. In the case that a configurable part is out of stock, the customer will be notified of any additional lead time within 2 business days of placing the order.
Preorders or items that are marked online as “Backorder” will ship at a future date. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or time of order being placed. Orders may be delivered in separate shipments.
UPS Delivery Attempts
UPS makes three attempts to deliver a package. After three delivery attempts, the package will be abandoned. Once a shipment is abandoned, it cannot be recovered. If you refuse a shipment or the shipment is abandoned, it cannot be recovered, and Sensorex will not issue you a refund for your order.
Most sensorex.com orders will be processed by Sensorex in Garden Grove, California. Some orders may be fulfilled through our local distribution partners.
Shipping fees are based on the destination, size and weight of your item(s) and include a small fee for insuring the full value of your item(s) against possible theft or damage while in transit. You can calculate your estimated standard shipping fee for any product by adding product to your shopping cart and including basic shipment information, which includes your nation and postal code.